Selecting Right Security Consultant

 Selecting of Right Security Consultant

To find the right person or organization for your project, check references, create a good request for proposal and learn whether or not they will be contracting out some of the work.

If you have ever considered using a security consultant and found yourself a bit confused by the topic, don’t feel alone. Finding the right consultant, one who will save you money and benefit your campus requires a little understanding. Here are some tips that should help clear up some of the confusion.

1. What is a security consultant?

A security consultant is an individual or group of individuals who have specialized knowledge in some facet of the security industry. A consultant should serve only the interest of his or her client. Persons who work with, for or receive compensation from a vendor, integrator or anyone else who may directly benefit from your project fall into a separate category.

Some vendors may offer to provide security planning free of charge. They may even do a competent and ethical job. The problem remains that in-house experts will always have conflicting priorities: 1. to maximize company profit, and 2. to save money and work solely in the interest of their client (the vendor or integrator). A true consultant works only in the interest of their client (the hospital, school or university) with no potential conflicts.

2. How do security consultants learn their trade?

Security consultants usually begin their career in one of the many disciplines in the security industry. They may start their careers as police officers, electronic engineers, installers, integrators or manufacturers. Individual work with MNCs last 10-12Yr can show appreciation letter from there customer. The list can be extensive. 

Knowing how and from where they developed their consulting career can be helpful in judging their compatibility with your project. The area where they began will often indicate the area(s) where they are most knowledgeable.

 
3. What activities are covered by security consultants?

One of the many difficulties in choosing the right consultant is that the field is incredibly broad. Security is made up of hundreds of individual disciplines, all of which must fit carefully together like pieces of a large jigsaw puzzle. Unfortunately, no one can be an expert in all of the related topics. Here is just a partial list of specialties: perimeter fences, exterior access control, workplace violence, emergency planning, security force management, security policy and procedure, training, video surveillance, logical access control, intrusion detection, systems integration, key management, door and window hardware, building design issues, crime prevention through environmental design. The list could keep right on going. 

Some projects can be handled by an individual, while others may require a team to ensure the proper depth of knowledge in each critical subject area.

 
4. Should I look for depth or breadth of knowledge in a consultant?

Some security consultants know a little about everything, others may know a great deal about a few things. Your needs will help you determine which is most important. 

Consultants with great breadth of knowledge are valuable in seeing the overall picture, identifying all of the puzzle pieces and figuring the best way to fit them together. Consultants with depth of knowledge may be better at providing specifications for specific electronic hardware that will best fit campus requirements and compatibility needs. Finding a specialist with relatively good general security knowledge can be a real plus.

The ASIS International management credential (CPP) was designed to help specialists gain a broad understanding of the other security disciplines that must fit with their specialty. Having a CPP is not a guarantee of competence, but it is a means for a specialist to broaden his or her understanding of overall security.

5. How can security consultants benefit my campus?

Security consultants can provide a variety of services that can be quite valuable. They can:

·        Provide an unbiased view of your security needs

·        Bring knowledge from solving problems in different environments

·        Save money by resolving problems with cost effective solutions

·        Bring a fresh pair of eyes to review campus problems

·        Provide recommendations that may have more credibility than experts from the campus security department offering the same thoughts and ideas

·        Assist in negotiating lower bids by knowing what the labor time and charges should be for individual tasks

·        Write comprehensive specifications that make it difficult for unscrupulous vendors to add charges during the construction period

·        Provide post construction services to ensure that all aspects of the job have been completed properly as detailed in the specifications

·        Help recruit and select a truly qualified vendor

·        Provide other assistance

Not all consultants offer these advantages, but they are all possible when the right consultant is selected.

 

6. Should a consultant specialize in one type of campus?

If, for example, you currently manage security for a hospital, should your consultant specialize only in hospitals? Too much emphasis on specificity is reasonable but may also serve to eliminate the strongest contenders. Hospitals, high rise buildings, university campuses and schools all have unique security requirements. It is beneficial to choose consultants who have worked with and understand these requirements. 

On the other hand, consultants who also have experience outside that specific client type of institution may bring a greater breadth of ideas and experience.

7. What should I know about my consultant?
There are many things you will need to know about your consultant before signing the contract, including:

    ·        Their reputation by talking directly to their clients
·        The types of projects they work on, particularly those with similar complexity to yours
·        He / She self is member of (Security part) ASIS, SIA etc. Also check OEM contacts how is.
·        The strengths of all team members who will be assigned to your project
·        That the team will be committed to your project.
·        If they have the breadth to understand your overall security needs, and where and how a specific countermeasure must fit within the overall security program
·        If they have the depth of knowledge to write detailed specifications that will avoid extra construction period charges
·        Whether or not they have the capacity to handle your project without unreasonable delays. Companies with too many existing projects can result in delays or shortcuts that result in cost overruns.
·        Whether the contractor has any direct relationship with or receives compensation from any product or service that might relate to your project
 

8. What should I know about outsourcing and partnerships?
Some consulting organizations rely on partnerships to complete their tasks. This can be normal and beneficial to your project. Consultants who lack the required depth of knowledge in some area of your project can reach out to another consulting organization that has the requisite skill set.

It is critical that all partnerships and outsourced work be given the same scrutiny as the primary contractor. You will need to know their reputation, talk to their clients and have all team members listed along with their background and expertise.

9. How can I learn about a consultant’s reputation?
There are several things that can help in selecting the right consulting firm:

·        Develop in-house security knowledge. The broader your understanding of security, security countermeasures and how they fit together, the better you will be at selecting the right consultant.
·        Talk directly to former clients. Determine how close their project is to the one you anticipate. Ask about problems with their overall performance, including unanticipated cost overruns and delays in their service delivery. Ask how satisfied they are with the final result.
·        Get detailed information on all individuals who will be assigned to your project alongwith appreciation letter from his customers.
·        Check the information are true or falls.

10. How do I improve my chances in finding the right consultant?

·        Construct a well written request for proposal (RFP)

·        Take all prospective members on a job walk at least two weeks prior to the submittal due date 

·        Give them a good feel for your needs, areas of concern and project details 

·        Allow a period for them to submit questions prior to the proposal due date. The questions they ask may hint at their expertise. Share questions and answers with all potential vendors.

·        Have all competing vendors give a presentation on their approach and areas of emphasis that they would use in handling your project. Ensure that all evaluators fully understand the details of the RFP. 

·        The RFP should include mandatory disclosure of any monetary or other link between the consultant and any vendor that may be considered for the proposed work

·        Look beyond the low bid to your confidence in the organization and its ability to deliver what you need.

Thanks to Mr. James L. Grayson, CPP is a senior security consultant for Summers for support.

IoT is future of Video Technology

IoT is future of Video Technology 

The Internet of Things is about connecting network-enabled devices and exchanging data between them. This offers great potential for improving processes wherever information needs to be exchanged securely and quickly. It enable devices and add much more value than they have had so far. For this, there is no better example than security cameras. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose.

Acting alongside other sensors, such as motion or smoke detectors, security cameras have been in use for a long time, however without being connected to each other through data networks. Growing demands for smart video surveillance in public spaces, commercial buildings, public transport and other areas and the rise of IoT will drive for the further integration of these cameras systems. Let's see how video surveillance has evolved to this day and where the journey is heading.

The past: standard security surveillance systems

Closed-circuit television systems (CCTV) have demonstrated that they can do what they're supposed to: give humans a better eyesight on the security situation in order to reduce security incidents. CCTV cameras can only show and record video footage and not much more beyond that. As they do not understand what they are watching, they are also unable to do anything about it.

To fight theft, violence, vandalism or fire effectively, cameras must be able to detect and interpret such incidents by themselves. They must also have the capability to cooperate with other systems, such as alarm systems.

This is where the Internet of Things comes into play. It connects network-enabled cameras with other devices and systems that perform other tasks and turns security surveillance into smart safety and security management.

Video surveillance systems built the largest segment in our country. That’s why today modern camera systems are widely used in many areas of life, retail, commercial buildings, stadiums, transportation and public spaces in cities.

Security cameras frame the next technological step in the security surveillance evolution…

The future: smart security surveillance

The times when video surveillance systems only deliver video that must be continuously observed by humans are over. Machines able to record and analyse video data in one go are already available, and they can provide security managers with deep insights instead of single pieces of information.

This will significantly improve security and security-related processes in many areas and industries by enabling faster and more insightful response to any sort of incidents.

Future security surveillance essentially combines 3 technologies that will completely change the game: computer vision, automation and deep-learning, driven by powerful processors and apps on cameras in the IoT. Let's take a quick look at these technologies.

Data is the new digital oil

All these devices at their most basic, simply collect data. This information is used to streamline, manipulate and measure the way you interact with the world. From your online habits to your physical day-to-day routine – every single thing you do or don’t do is, or will very soon be, monitored.

In the case of connected ‘things’ – now known as ‘smart devices’ due to their ability to collect and transmit information – each one sends bytes of data over the internet to an application that interprets and collates that data into valuable insights. Your service provider and the product manufacturer can then use those insights to achieve a variety of objectives – from improving the device’s performance, and your experience of using it, to identifying how or when they should be selling you extra services or products.

What precisely is connecting all of these IoT things

2G, 3G and 4G are terms that we all know and understand well but how about radio, Wi-Fi, NB-IoT or LPWAN? There are various types of connectivity that can underpin the Internet of Things and these latter ones are arguably the most widely used outside of pure cellular connectivity.

When we talk about the ‘internet of things’ it’s not immediately clear which type of ‘internet’ connectivity we’re referring to because many devices are now being designed to intelligently select the connectivity that best suits its needs, based on the following three things:

Power consumption – How much power does the device or sensor need to operate?
Range – Does it need to connect and send data over great distances?
Bandwidth – Will it transmit small or large amounts of data e.g. low bandwidth and high bandwidth?

Two of the most commonly utilised connectivity networks are:

Cellular

Most of us are very familiar with cellular connectivity as it is used around the world to connect our mobile phones to the internet. IoT devices also use cell towers to connect to a cellular network. Cellular connectivity is prolific, has excellent range and the capacity to send high volumes of data over the network but uses a lot of power and, therefore, is not ideal for IoT devices which don’t have access to an immediate power supply and need a long battery life to operate over long periods of time, for instance in rural or agricultural areas.

LPWAN

‘LPWAN’ stands for Low-Power Wide-Area Network, which is a type of radio technology and is so far one of the most ideal connectivity networks available to IoT sensors that are deployed in areas where there is a lack of range. These devices are usually battery-powered and send very small packets of data over the network. This connectivity is ideal when it comes to monitoring utilities such as water, gas and electricity using smart meters and for farming and agriculture to check on water quality, sensing soil moisture and tracking livestock.

Computer Vision

Computer vision is becoming smarter because of more sophisticated algorithms, faster devices, larger networks and access to a wider range of data sets through IoT. This allows machines to “see” and analyze in real time.

“Deep Learning and general AI techniques within computer vision, makes possible what would be impossible to do by the naked eye.” - Matt Candy, Global leader for IBM’s iX creative solutions.

Example: Detect fire and smoke within seconds

Many threats, such as smoke, are difficult for the human eye to detect in videos, especially in poor lighting conditions. Seconds later, however, a fire may have broken out. Security cameras equipped with smoke and fire detection can alert at an early stage and activate the proper safety measures without any human assistance.

Source: Bosch Security Systems

Automation

Speed plays an important role in safety and security. The faster you react to security incidents, the greater the chance of preventing or at least reducing damage. In case of theft in a store, every second counts, because criminals may disappear before security personnel can intervene.

Standard security surveillance via CCTV wastes valuable time because reaction paths between machines and human operators are too long. Smart cameras take a shortcut by saving staff from interpreting videos. They immediately deliver notifications or initiate appropriate actions themselves.

Example: Detect and catch thieves in retail

The "AI Guardman" security camera helps shopkeepers identify potential thieves in time. Software installed on the camera scans live video streams and analyzes the poses of any person it can see. This data is automatically matched against predefined "suspicious" behavior. When it sees something remarkable, it alerts onsite personnel via app for double checking.

Deep learning

“Cameras capture the video, but video analytics captures the value.” (IBM)

Using computers for video analysis is not a new idea. However, there is a problem that slows the development of video analytics: mobile video made on drones or vehicles is full of dynamic variables that can confuse even the most intelligent computers. That's why many companies and startups are working on smart systems using self-learning algorithms.

Deep learning is a machine learning method based on artificial neural networks. Video analytics, which gives security cameras the ability to analyze video data on board, is one application of deep learning. Another application is automation, which embeds video analysis into processes.

The good thing about deep learning is that developers of video analytics apps for security cameras don't have to reinvent the wheel themselves. There are already sophisticated frameworks that simplify developing deep learning models, such as Google's Tensorflow, Microsoft’s Custom Vision and IBM’s PowerAI Vision.

Example: Training object recognition using IBM’s PowerAI Vision

To determine whether workers are complying with safety regulations such as wearing helmets, security cameras need to know what helmets look like. In case a person is not wearing a helmet, a camera could react and alert. This is what a simplified training process looks like…

Source: IBM

Flood Management Assistance

As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem.

Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure?

Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event.

Environmental Control Assistance

Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. 

But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary.

Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security.

Roadway Management & Parking Assistance

Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes.

They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database.

With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders.

Shopper Experience Assistance

In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognize and acknowledge loyal customers with personal greetings.

With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience.

For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked.

Capturing Business Intelligence

Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup.

They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns.

Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping.

A Natural Cross-Over Technology

This trend towards integration has forever changed how organizations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyze what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond.

IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalize on that connection is only limited by our imagination.