Showing posts with label Deep Learning. Show all posts
Showing posts with label Deep Learning. Show all posts

Tuesday, February 14, 2023

Trends at the intersection of video and AI

Trends at the intersection of video and AI 

Installation and use of CCTV Cameras for security & surveillance is a no-brainer. Cameras are considered a fundamental commodity for setting up any surveillance infrastructure, but at the same time, 24×7 monitoring of hundreds or thousands of video feeds by operators doesn’t serve the purpose of providing proactive surveillance and quick response to breaches.

2022, where most security cameras deliver HD performance, with more and more models offering 4K resolution with 8K on the horizon. Advanced processing techniques, with and without the use of infrared illuminators, also provide the ability to capture usable images in total darkness; and mobile devices such as drones, dash cams, body cams, and even cell phones have further expanded the boundaries for video surveillance. Additionally, new cameras feature on-board processing and memory to deliver heightened levels of intelligence at the edge.

But video has evolved beyond the capabilities of advanced imaging and performance to include another level:  Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise.

This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends:

 

1) Purpose-built performance

Several video analytics technologies have become somewhat commoditised “intelligent” solutions over the past few years, including basic motion and object detection that can be found embedded in even the most inexpensive video cameras. New, more powerful, and intelligent video analytics solutions deliver much higher levels of video understanding.

This is accomplished using purpose-built deep learning, employing advanced algorithms and training input capable of extracting the relevant data and information of specific events of interest defined by the user. This capability powers the automation of two important workflows: the real-time monitoring of hundreds or thousands of live cameras, and the lightning-fast post-event search of recorded video. Vintra video analytics, for example, accomplishes this with proprietary analytics technology that defines multi-class algorithms for specific subject detection, classification, tracking, and re-identification and correlation of subjects and events captured in fixed or mobile video from live or recorded sources.

 

2) Increased security with personal privacy protections

The demand for increased security and personal privacy are almost contradictory given the need to accurately identify threatening and/or known individuals, whether due to criminal activity or the need to locate missing persons. But there is still societal pushback on the use of facial recognition technology to accomplish such tasks, largely surrounding the gathering and storage of Personally Identifiable Information (PII).

The good news is that this can be effectively accomplished with great accuracy without facial recognition, using advanced video analytics that analyse an individual’s whole-body signature based on various visual characteristics rather than a face. This innovative approach provides a fast and highly effective means of locating and identifying individuals without impeding the personal privacy of any individuals captured on live or recorded video.

 

3) Creation and utilisation of computer vision

There are a lot of terminologies used to describe AI-driven video analytics, including machine learning (ML) and deep learning (DL). Machine learning employs algorithms to transform data into mathematical models that a computer can interpret and learn from, and then use to decide or predict. Add the deep learning component, and you effectively expand the machine learning model using artificial neural networks which teach a computer to learn by example.

The combination of layering machine learning and deep learning produces what is now defined as computer vision (CV). A subset but more evolved form of machine learning, computer vision is where the work happens with advanced video analytics. It trains computers to interpret and categorize events much the way humans do to derive meaningful insights such as identifying individuals, objects, and behaviours.

 

4) Increased operational efficiencies

Surveillance systems with a dozen or more cameras are manpower-intensive by nature, requiring continuous live or recorded monitoring to detect and investigate potentially harmful or dangerous situations. Intelligent video analytics, which provides real-time detection, analysis, and notification of events to proactively identify abnormalities and potential threats, transform traditional surveillance systems from reactive to proactive sources of actionable intelligence. In addition to helping better protect people, property, and assets, advanced video analytics can increase productivity and proficiency while reducing overhead.

With AI-powered video analytics, security and surveillance are powered by 24/7 technology that doesn’t require sleep, taking breaks, or calling in sick. This allows security operations to redeploy human capital where it is most needed such as alarm response or crime deterrence. It also allows security professionals to quickly and easily scale operations in new and growing environments.

 

5) A return on security investment

The advent of advanced video analytics is slowly but surely also transforming physical security systems from necessary operational expenses into potential sources of revenue with tangible ROI, or as it is better known in the industry, ROSI – Return on Security Investment. New video analytics provide vast amounts of data for business intelligence across the enterprise. Advanced solutions can do this with extreme cost-efficiency by leveraging an organization’s existing investment in video surveillance systems technology.

This easy migration path and a high degree of cost-efficiency are amplified by the ability to selectively apply purpose-built video analytics at specific camera locations for specific applications. Such enterprise-grade software solutions make existing fixed or mobile video security cameras smarter, vastly improving how organizations and governments can automatically detect, monitor, search for and predict events of interest that may impact physical security, health safety, and business operations. For example, slip-and-fall analysis can be used to identify persons down or prevent future incidents, while building/area occupancy data can be used to limit crowds or comply with occupancy and distancing guidelines. In this way, the data gathered is a valuable asset that can deliver cost and safety efficiencies that manual processes cannot.

 

6) Endless applications

The business intelligence applications for advanced video analytics platforms are virtually endless including production and manufacturing, logistics, workforce management, retail merchandising and employee deployment, and more. This also includes mobile applications utilising dashboard and body-worn cameras, drones, and other forms of robotics for agricultural, oil and gas, transportation, and numerous other outdoor and/or remote applications.
An added benefit is the ability to accommodate live video feeds from smartphones and common web browsers, further extending the application versatility of advanced video analytics.


Indian Army to be equipped with AI-based threat assessment software linked to national databases
The Indian Army will soon get help from artificial intelligence to analyse threats during operations, especially in sensitive areas like Jammu and Kashmir. The ministry of defence is planning to equip the army with an AI-based threat assessment software that can be linked to national databases such as UIDAI and MoRTH.
According to an official communication, this software will be used to “track vehicular movement, monitor online presence of individuals, including on social media platforms, and derive linkages and patterns”.
The software will help the army in tracking and predicting incidents and the reason behind acquiring such a software is that operations require a detailed threat assessment. As of now, details of threat assessment are not available with either security forces or law enforcing agencies but only restricted information is available in the form of registers, both at company operating base (COB) levels and with other headquarters.
“Since the data is either non-existent or is recorded in legacy formats (documents and registers), no methods are available with SF for historic correlation of incidents due to which incidents cannot be tracked or predicted,” the official communication states.
The solution: “an AI-based networked solution that will enable storage and analysis of data to track and predict incidents. Details can be linked with national databases such as UIDAI, MoRTH in order to track vehicular movement, as also monitor online presence of individuals including on social media platforms and derive linkages and patterns”.
The software will have the ability to import data available with other agencies. It will enable central collation of details from various patrols with real-time data visibility at all outstations. According to the MoD, this software will be able to integrate legacy unstructured data available in different formats and provide actionable intelligence by combining different databases through the use of AI and data analytics techniques.
The software application is designed to integrate AI and machine learning (ML) aspects with existing known datasets, thereby giving commanders and staff a comprehensive and common picture with regard to operations intelligence, including the capability to carry out data processing in terms of staff checks, query management, use of business intelligence and visualisation to arrive at a course of actions and also assist in ruling out less viable options.
“As the system is being planned keeping in mind the automation requirements of the Indian Army for intelligence generation, the system will be designed for exploitation by AI and ML aspects,” the MoD said. The software will facilitate display and exchange of information over encrypted and secured internet connection and facilitate day-to-day functioning of operations and intelligence gathering and collating at various headquarters, and also facilitate commanders in decision making by incorporating appropriate inputs.
Adequate security measures will be ensured as per the latest guidelines or policies of army cyber group (ACG) system. It will have NLP (natural language processing) models in English, Hindi, Pashto, Arabic, and Urdu to automatically extract intelligence from generated reports, inputs, open source documents and memos.
It will be capable of conducting video and image analytics for raw camera footage from CCTV cameras, social media videos, images among others. The whole idea is to generate actionable intelligence and ability to do dark and deep web monitoring and analysis.

Saturday, March 12, 2022

AI in building automation and HVAC

 AI in Building Automation & HVAC

The today world technology keeps moving on an exponential growth rate and not in linear, whereas artificial intelligence started footprinting on all industry it possible before we proceed further how artificial intelligence used in building automation?

let us go through some basics of artificial intelligence terms.

What is Artificial Intelligence(AI)?

·       AI branch of computer science dealing with the simulation of intelligent behaviour in computers.

·       AI or artificial intelligence helps machines to learn from experiences (otherwise called as machine learning) and adjust to new inputs and work as a human.

·       Almost all technology giant  companies like Google, Microsoft, Amazon started involving AI concepts in their services for examples,

Google translate uses AI, where translating techniques keeps an updating/learned/suggested to google machines to give better accuracy.

Google Assitant uses AI, where it used to assist the user needs based on natural voice by processing various AI algorithm to detect the user’s voice and predict the better result.

Amazon and other e-commerce website are providing recommended products based on the user experience -behind this concept, it is not implemented with the only pre-defined program but also used various AI algorithms to predict the user recommended products with high accuracy which help them bring million of revenues for e-commerce owner.

What is Machine Learning?

·       Machine learning is technically a branch of Artificial intelligence which is limited to or more specific than the overall concept of artificial intelligence. Machine learning is an idea for machines to collect a set of data to process and learn with an advanced algorithm to predict the better output.

·       otherwise, we can say machine learning is capable of changing the program themselves.

What is Deep Learning?

·       Deep learning is a subset of machine learning.

·       Deep learning is related to deep artificial neural networks which are set of an algorithm that has a new set of record in accuracy for many complex problems.

Above terms and definition are just basic about artificial intelligence and proceed with a further post to understand how artificial intelligence service of software used in building automation.

let us discuss Roby and Brainbox AI about how it is used in building automation and saving more energy on buildings.

How Artificial intelligence used in Building automation system

With the help of artificial intelligence, Machine learning, deep learning and cloud technology concept, AI service provider creating best and various algorithm by HVAC and building automation experts and same implemented with the existing system installed in buildings.

Note that building already has a centralised and specific system with dedicated hardware and software to monitor and control the equipment as per the requirement.

Existing BMS system generates and stores tons of data of connected equipment in the building

·       TrendLog- log/store the various sensors data connected in buildings with configured over a period of time.

·       Events-Log the information about on and off state of all equipment.

·       Alarms- generate an alarm if any fault identified in connected equipment.

AI role is here to collect the data from the BMS System, process it and instructs your existing HVAC system on how to operate more intelligently and efficiently.

Let us see some AI tools used in Building automation 

·        Roby

·        Brainbox AI

What is Roby?

Roby is a chat/voice-enabled software with AI concept that handles all requests, automate repetitive tasks, eliminates miscommunication, and reduces resolution time to increase employee satisfaction.

·       Simplify ticketing management-Roby unifies all channels for making requests to a single interface for employees.

·       Keep employees engaged-Roby keeps employees updated on their requests and encourages interactions.

·       Understand the office inside and out-Roby periodically initiates employee surveys and indicate potential problems based on responses.

·       Deflect repetitive question-Roby learns from employees’ feedback and automatically deflect repetitive questions.

How Roby Helps Your Office Management

·       Managing Varied Requests-There is many ways to make a request, and it is difficult to keep eyes on multiple channels.

·       Answering Repetitive Questions-In a dynamic environment, it is difficult to maintain a knowledge base for so many questions.

·       Keeping Employees Involved-Sometimes, the conversation gap between employees and support team can cause miscommunication.

·        Getting Feedback from Employees-Companies usually use professional service to do employee surveys, but this wastes time and money.

How does Roby work?

Employees simply send all requests to Roby

·       Using “/Roby” or click a button, employees can easily send a request to support teams and check statuses anytime.

·       Roby automatically creates a to-do list for the support team and keeps employees notified

The support team can stay focused on their tasks and not worry about being continually distracted. Simply type “request”, Roby will show a to-do list and keep everyone updated.

·        Roby can learn the Q&A and automatically answer repetitive questions

·        Employees can ask a question to support teams through Roby. Roby will memorize the Q&A and directly answer it next time when the same question is asked

·       Roby drives the interactions between employees and the support team

Every two weeks, Roby will send simple metrics to employees to keep track of the effort from the support team and get their valuable feedback.

·       Get valuable insights into your office space

·       The feedback and survey results are displayed in the Roby Portal. The support team will be able to access and better understand how to improve employee satisfaction.

Roby is not limited only with above features but also add-on with existing building automation

·       HVAC Add-on: Control the temperature of workspaces at any time, and have preferences automatically applied in the future.

·       Lighting Add-on: Adjust the lighting in any workspace and create schedules to maximize energy use efficiency.

·       Support Ticketing Add-on: Submit support tickets- anytime, anywhere, and get immediate responses with automatic notifications, 24/7.

·       Calendar Add-on: Book meeting rooms on the fly, see which rooms are available, and ensure that unused room is automatically opened for assignment.

Key Benefits of using Roby for building automation

·       Convenient, Easy to Use. Integrates into existing employee communication platforms, allowing employees to easily submit requests. Natural language processing makes submitting a request simple.

·       Communications.  Roby keeps the requestor informed with status updates and resolution notification.  Operators can make broadcast announcements

·       Time Savings. Automated execution of HVAC tasks, elimination of duplicate tickets, and intelligent communication free up Operators to focus on higher value activities. done!

·       Speed. Temperature change requests completed in real-time without human intervention, even after hours.

·       Cost Savings. AI continuously optimizes HVAC operations, resulting in reduced heating and cooling costs without sacrificing employee comfort.

·       Predictive. Roby continuously learns users’ needs and takes proactive actions to optimize the office environment and replenish office supplies.

·       Satisfaction and Productivity. Comfortable employees are happier and get more done!

What is BrainBox AI?

Brainbox AI using technology to the implementation of optimizing in energy consumption of building which is one of the largest contributors of climate-changing in this world.

·       Brainbox AI engine supports a self-operating building that requires no human intervention.

·       Using deep learning, cloud-based computing, and our proprietary process, our solution autonomously optimizes existing Heating, Ventilation, and Air Conditioning (HVAC) control systems for maximum impact on energy consumption.

Brainbox AI helps to

·       25-35% of reduction in total energy costs.

·       60% improvement in occupant comfort.

·       20-40% decrease in carbon footprint.

·       3-month payback and low CAPEX

How BrainBox Implemented and works to save energy in Buildings

STEP 1: GETTING ACQUAINTED

·       Our solution identifies and catalogues your building’s specific operating behaviour and energy flow by gathering data from both internal and external sources. It then creates a building energy profile for making informed predictions about future energy flow.

·       BrainBox AI collects hundreds of thousands of real-time data points, such as outside temperature, sun/cloud positioning, fan speed, duct pressure, heater status, humidity levels, occupant density and many more.

 STEP 2: OPTIMIZING FLOW

·       Using over 25 customized algorithms working in real time, our AI engine instructs your existing HVAC system on how to operate more intelligently and efficiently.

·       This process is similar to an aircraft on auto-pilot.

 STEP 3: CONTINUOUS IMPROVEMENT

it continually amalgamates and analyzes all generated data to further optimize operational efficiency and discover other unique insights.

To improve operational efficiency, BrainBox AI works to answer questions, including:

·       Which HVAC units have the fewest mechanical issues?

·       How are changes in occupancy levels affecting energy consumption?

·       Which HVAC units are the most energy efficient in cold or humid climates?

Bottom Line – This AI technology services and tools for buildings will have much impact on facility management in the near future.

Learn more about artificial technology on

·        UNDERSTANDING ENERGY EFFICIENCY AS A DYNAMIC RESOURCE IN THE BUILT ENVIRONMENT

Note: Original content published on https://www.brainboxai.ai/ and https://tellroby.com/


Wednesday, September 1, 2021

IoT is future of Video Technology

IoT is future of Video Technology 

The Internet of Things is about connecting network-enabled devices and exchanging data between them. This offers great potential for improving processes wherever information needs to be exchanged securely and quickly. It enable devices and add much more value than they have had so far. For this, there is no better example than security cameras. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose.

Acting alongside other sensors, such as motion or smoke detectors, security cameras have been in use for a long time, however without being connected to each other through data networks. Growing demands for smart video surveillance in public spaces, commercial buildings, public transport and other areas and the rise of IoT will drive for the further integration of these cameras systems. Let's see how video surveillance has evolved to this day and where the journey is heading.

The past: standard security surveillance systems

Closed-circuit television systems (CCTV) have demonstrated that they can do what they're supposed to: give humans a better eyesight on the security situation in order to reduce security incidents. CCTV cameras can only show and record video footage and not much more beyond that. As they do not understand what they are watching, they are also unable to do anything about it.

To fight theft, violence, vandalism or fire effectively, cameras must be able to detect and interpret such incidents by themselves. They must also have the capability to cooperate with other systems, such as alarm systems.

This is where the Internet of Things comes into play. It connects network-enabled cameras with other devices and systems that perform other tasks and turns security surveillance into smart safety and security management.

Video surveillance systems built the largest segment in our country. That’s why today modern camera systems are widely used in many areas of life, retail, commercial buildings, stadiums, transportation and public spaces in cities.

Security cameras frame the next technological step in the security surveillance evolution…

The future: smart security surveillance

The times when video surveillance systems only deliver video that must be continuously observed by humans are over. Machines able to record and analyse video data in one go are already available, and they can provide security managers with deep insights instead of single pieces of information.

This will significantly improve security and security-related processes in many areas and industries by enabling faster and more insightful response to any sort of incidents.

Future security surveillance essentially combines 3 technologies that will completely change the game: computer vision, automation and deep-learning, driven by powerful processors and apps on cameras in the IoT. Let's take a quick look at these technologies.

Data is the new digital oil

All these devices at their most basic, simply collect data. This information is used to streamline, manipulate and measure the way you interact with the world. From your online habits to your physical day-to-day routine – every single thing you do or don’t do is, or will very soon be, monitored.

In the case of connected ‘things’ – now known as ‘smart devices’ due to their ability to collect and transmit information – each one sends bytes of data over the internet to an application that interprets and collates that data into valuable insights. Your service provider and the product manufacturer can then use those insights to achieve a variety of objectives – from improving the device’s performance, and your experience of using it, to identifying how or when they should be selling you extra services or products.

What precisely is connecting all of these IoT things

2G, 3G and 4G are terms that we all know and understand well but how about radio, Wi-Fi, NB-IoT or LPWAN? There are various types of connectivity that can underpin the Internet of Things and these latter ones are arguably the most widely used outside of pure cellular connectivity.

When we talk about the ‘internet of things’ it’s not immediately clear which type of ‘internet’ connectivity we’re referring to because many devices are now being designed to intelligently select the connectivity that best suits its needs, based on the following three things:

Power consumption – How much power does the device or sensor need to operate?
Range – Does it need to connect and send data over great distances?
Bandwidth – Will it transmit small or large amounts of data e.g. low bandwidth and high bandwidth?

Two of the most commonly utilised connectivity networks are:

Cellular

Most of us are very familiar with cellular connectivity as it is used around the world to connect our mobile phones to the internet. IoT devices also use cell towers to connect to a cellular network. Cellular connectivity is prolific, has excellent range and the capacity to send high volumes of data over the network but uses a lot of power and, therefore, is not ideal for IoT devices which don’t have access to an immediate power supply and need a long battery life to operate over long periods of time, for instance in rural or agricultural areas.

LPWAN

‘LPWAN’ stands for Low-Power Wide-Area Network, which is a type of radio technology and is so far one of the most ideal connectivity networks available to IoT sensors that are deployed in areas where there is a lack of range. These devices are usually battery-powered and send very small packets of data over the network. This connectivity is ideal when it comes to monitoring utilities such as water, gas and electricity using smart meters and for farming and agriculture to check on water quality, sensing soil moisture and tracking livestock.

Computer Vision

Computer vision is becoming smarter because of more sophisticated algorithms, faster devices, larger networks and access to a wider range of data sets through IoT. This allows machines to “see” and analyze in real time.

“Deep Learning and general AI techniques within computer vision, makes possible what would be impossible to do by the naked eye.” - Matt Candy, Global leader for IBM’s iX creative solutions.

Example: Detect fire and smoke within seconds

Many threats, such as smoke, are difficult for the human eye to detect in videos, especially in poor lighting conditions. Seconds later, however, a fire may have broken out. Security cameras equipped with smoke and fire detection can alert at an early stage and activate the proper safety measures without any human assistance.

Source: Bosch Security Systems

Automation

Speed plays an important role in safety and security. The faster you react to security incidents, the greater the chance of preventing or at least reducing damage. In case of theft in a store, every second counts, because criminals may disappear before security personnel can intervene.

Standard security surveillance via CCTV wastes valuable time because reaction paths between machines and human operators are too long. Smart cameras take a shortcut by saving staff from interpreting videos. They immediately deliver notifications or initiate appropriate actions themselves.

Example: Detect and catch thieves in retail

The "AI Guardman" security camera helps shopkeepers identify potential thieves in time. Software installed on the camera scans live video streams and analyzes the poses of any person it can see. This data is automatically matched against predefined "suspicious" behavior. When it sees something remarkable, it alerts onsite personnel via app for double checking.

Deep learning

“Cameras capture the video, but video analytics captures the value.” (IBM)

Using computers for video analysis is not a new idea. However, there is a problem that slows the development of video analytics: mobile video made on drones or vehicles is full of dynamic variables that can confuse even the most intelligent computers. That's why many companies and startups are working on smart systems using self-learning algorithms.

Deep learning is a machine learning method based on artificial neural networks. Video analytics, which gives security cameras the ability to analyze video data on board, is one application of deep learning. Another application is automation, which embeds video analysis into processes.

The good thing about deep learning is that developers of video analytics apps for security cameras don't have to reinvent the wheel themselves. There are already sophisticated frameworks that simplify developing deep learning models, such as Google's Tensorflow, Microsoft’s Custom Vision and IBM’s PowerAI Vision.

Example: Training object recognition using IBM’s PowerAI Vision

To determine whether workers are complying with safety regulations such as wearing helmets, security cameras need to know what helmets look like. In case a person is not wearing a helmet, a camera could react and alert. This is what a simplified training process looks like…

Source: IBM

Flood Management Assistance

As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem.

Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure?

Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event.

Environmental Control Assistance

Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. 

But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary.

Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security.

Roadway Management & Parking Assistance

Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes.

They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database.

With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders.

Shopper Experience Assistance

In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognize and acknowledge loyal customers with personal greetings.

With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience.

For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked.

Capturing Business Intelligence

Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup.

They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns.

Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping.

A Natural Cross-Over Technology

This trend towards integration has forever changed how organizations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyze what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond.

IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalize on that connection is only limited by our imagination.